About Us

MACHINIC, LLC is a prototyping, design and fabrication consulting studio located at 2325 3rd Street, Suite 229, San Francisco, CA 94107, United States.

This Privacy Policy explains how we collect, use, disclose and protect personal information belonging to prospective clients, clients, vendors, contractors, job applicants and visitors to this website.

Information We Collect

• Identifiers — name, business email, phone number, company name and mailing address.
• Project information — sketches, CAD files, photographs, specifications, quantities and target costs you share with us.
• Commercial information — proposals issued, engagement history, invoices and payment records.
• Vendor information — contact and banking details for manufacturing partners and material suppliers.
• Payment information — processed by PCI-DSS compliant providers. We do not store full card numbers.
• Internet activity — IP address, browser type, device and pages viewed on this site.
• Applicant information — resumes, portfolios and work samples submitted for open roles.

Ownership of Client Work

Unless the written agreement says otherwise, you own the intellectual property in the designs, drawings and source files we create for you, and ownership transfers on final payment for the phase in which the work was produced.

• Native CAD files and dimensioned drawings are delivered to you, not withheld as leverage.
• You may take those files to any manufacturer, including ones we did not recommend.
• We do not register patents or design rights in our own name over work developed for a client.
• Pre-existing methods, jigs and internal tooling we developed before or outside your project remain ours.

Confidentiality

We routinely see products before launch and artwork before exhibition. We treat everything a client shares as confidential by default, whether or not a separate NDA has been signed.

• We sign a client's NDA before receiving materials, on request and at no charge.
• Project files are accessible only to the team members assigned to that engagement.
• Staff and contractors sign confidentiality agreements covering everything observed in the shop.
• We do not discuss one client's project with another, including in general terms that could identify it.
• Where a manufacturing partner must see your drawings to quote, we tell you who, and they are bound by confidentiality terms.

How We Use Information

• Evaluate feasibility and prepare proposals and statements of work.
• Design, prototype and document the project under contract.
• Obtain quotes from manufacturing partners on your behalf.
• Invoice, collect payment and maintain accounting records.
• Communicate project status, findings and recommendations.
• Secure our systems and shop, and investigate misuse.
• Meet tax, accounting and other legal obligations.

How We Share Information

We do not sell or share personal information as those terms are defined by the CCPA and CPRA. Disclosure is limited to:

• Manufacturing partners — machine shops, finishers and material suppliers, limited to what is required to quote or produce, under confidentiality terms.
• Subprocessors — cloud storage, email and project management platforms, each under written data-processing terms.
• Shipping carriers — name and delivery address only, to send physical prototypes.
• Professional advisors — legal and accounting counsel, under confidentiality.
• Legal authorities — where required by law, subpoena, court order or valid government request.

Cookies and Tracking

• Essential cookies — required for this site and its forms to function. These cannot be disabled.
• Analytics cookies — anonymized usage data used to improve site content.
• Marketing cookies — enabled only with explicit consent.

Data Retention

• Engagement contracts and proposals: 7 years after completion, consistent with business and tax record requirements.
• Client design files and drawings: retained for 3 years after the final deliverable so we can support reorders, then deleted or returned at your election. You may request earlier deletion at any time.
• Physical prototypes left in our shop: held 90 days after project close, then returned, collected or disposed of, with notice.
• Financial and billing records: 7 years, per IRS and California requirements.
• Prospect and inquiry records: 24 months from last contact.
• Website analytics: 26 months.
• Applicant materials: 12 months, unless a longer period is agreed.

Your Privacy Rights

California residents hold the following rights under the CCPA and CPRA:

• Right to know — what personal information we collect, use and disclose.
• Right to access — obtain a copy of the personal information we hold about you.
• Right to correct — request correction of inaccurate personal information.
• Right to delete — request deletion, subject to legal retention obligations.
• Right to limit — restrict use of sensitive personal information.
• Right to opt out — of sale or sharing. We do not sell or share personal information.
• Right to non-discrimination — exercising these rights will never affect the service or pricing you receive.

Information Security

• TLS encryption across this website, our forms and all client file transfers.
• Client design files stored in access-controlled storage, never in shared public links.
• Multi-factor authentication required on all internal systems.
• Role-based access limiting each project to the team assigned to it.
• Physical access to the shop restricted, with prototypes stored out of view of other visiting clients.
• Access revoked within one business day when a team member leaves or an engagement ends.
• Documented incident-response plan with prompt notification to affected clients and individuals.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, internal practices or applicable law. The effective date above is revised with each update, and active clients are notified by email of any material change at least 30 days before it takes effect.

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